
LISA MUELLER
"Collaboration is a key factor for a great UX experience"
- PM after doing a pilot of Scenario Focused Engineering
"Listen to feedback and iterate, iterate, iterate"
- Developer realizing the design is never done
Design executive. AI-native experience builder. Team builder.
I lead design teams that make complex enterprise software feel simple, trustworthy and human. These days that means designing AI agents that people can actually rely on at work.
Over 20+ years at Microsoft, I started as a visual designer, then worked as an interaction designer, program manager and researcher before moving into design leadership. Today I'm a Partner Design Director, leading design for Dynamics 365 Sales, Customer Service, Marketing, Contact Center and conversational agents.
How I lead
I believe designers are equal partners with Product and Engineering, and that the best work comes from teams where everyone feels safe to speak up. I care about clear storytelling, a high bar for craft, and teams that learn and grow while they ship.